Q: Why should I transfer my site? What does website migration consist of?
A: When your present web hosting provider can no longer meet the demands of your site, or if you go through continual downtime, or if you are forced to wait for hours for the client care staff to respond back to you, it may be a good idea to change your web hosting provider, i.e. to transfer all the files for your sites as well as your databases from your current provider to your future provider. At DragonLynx, we know that this can be hard & time–consuming. This is why we will accomplish all that for you for free!Our proficient technical staff reps will migrate your website content from your present web hosting provider to us. Our technicians have plenty of experience with web site migration and are able to handle anything – from a regular WordPress–powered blog or Joomla™ CMS–driven web site, to an extremely elaborate, custom–made web application.
Q: Web site migration sounds like a lot of work. How much time does it take?
A: We try to perform all web site migrations as fast as possible. Nonetheless, we do not have a fixed time frame for website migrations. There are certain variables that you need to take into consideration – the mere size of your site and the workload of our web site migration team, etc. We constantly try to perform each migration within 48 hours. With less sizeable websites, our staff typically manages to finish in under 24 hours.
Q: What details will I be asked to give to your Website Migration Department?
A: Yup. We’ll need the name of the website that you would like us to migrate. We’ll also require a means to log into your old web hosting account so that we can get the files pertaining to your website.
Q: You will access delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my website?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. After the transfer is finished, we will make sure that everything is functioning correctly and that the integrity of your content is not compromised before notifying you that the migration is over. Then we’ll explain to you how to move the domain to your hosting account with us and how to modify your DNS settings.
Q: Will my old hosting provider need to provide any info/help?
A: No. Apart from your login details for the Control Panel, we won’t require anything. We will never contact your web hosting provider. They won’t know anything about the migration either.
Q: Which hosting platforms do you support?
A: We can transfer your website from any web hosting provider or any Linux–based web hosting platform so long as we can access the Control Panel and there is File Transfer Protocol access available.The only websites that we’re unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.