Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our customer assistance team is working 24x7 to reply to every one of your help needs. Every single ticket you send to us will be resolved within up to sixty minutes. If your problem requires the aid of an admin, we will forward the ticket to the person in charge and will inform you that the issue is under control.

  • Top quality support service

  • Professional Customer Support Service

  • We offer 24 hours a day tech assistance by using a lightning fast ticketing solution built into your Control Panel. You’re able to write to us at any time about any of the packages that come installed in advance on the virtual server, such as the desired Linux OS version, the server admin panel and our custom created Web Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • Each section of the Web Hosting Control Panel that is included free with your VPS features an incorporated articles base. You can find a group of exhaustive how–to posts and a range of step by step video classes that demonstrate all the important site management tasks. You can easy–access them by pressing the Help or Video keys in the upper right corner of each Control Panel section.