1 hour ticket response
We are dedicated to delivering a swift and accurate answer to each customer support ticket posted by a customer. Our competent customer support staff members will examine your inquiry and will offer you the best option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, our average customer support ticket response time has proved to be 20 minutes.
A First–Rate Tech Support Service
Each member of our technical support team has several years of experience in the Linux cloud hosting sphere and almost all of them have been with us for at least five years. They all are ready to reply to all your inquiries in the most efficient manner possible.
An Intuitive Help Center
Included in the Web Hosting Control Panel is an intuitive Help Center, which includes different information sources. You can search through a constantly updated knowledgebase featuring web hosting account management articles and web site administration articles, check the how–to video tutorials or take a glance at our F.A.Q. database.