Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering outstanding support on–time is our high priority, so that we backup each Linux cloud hosting plan with a one hour ticket solution warranty. After you fill in a ticket or drop an e–mail, our user help support crew will do all they could do to give the most appropriate resolution for your case and to provide you with guidance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is offered by a crew of licensed techs who are prepared to respond to your request immediately. You’ll be able to contact the support crew by launching a tech support ticket from your Web Hosting Control Panel or by submitting us an email message. On working days, you may as well contact us on the phone or make use of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel boasts a complete know–how base that is built into all areas. In each area, you will find a Help control key that will load for you a group of step–by–step lessons on how to make use of a specific feature or execute a particular action. Furthermore, we have crafted course clips that allows you to get a better idea of the Control Panel’s interface.