In case you have a shared hosting account, the hosting provider manages maintenances, updates and backups, but this isn't the case with virtual and dedicated web servers. If you need an individual machine because a shared package does not provide enough system resources to support your web apps or you just require specific custom software to be running on the machine and it's not present in the shared one, you may not have much choice about what kind of hosting you can employ. While this won't be a problem in the event that you have practical experience, you may come across issues in case you haven't had a server of your own. This is the reason why we offer a Managed Services solution which you'll be able to add to your server package whenever you want. It features various things including weekly backups, Operating System updates and installation of third-party software, so you will not have to spend time and efforts on this type of matters.
Managed Services Package in VPS Servers
If you choose to sign up for one of our VPS servers packages, you can include the Managed Services upgrade either throughout the order procedure or at any time later via your billing CP and renew it for so long as you require it along with the virtual private server monthly payments. In case this upgrade is active for your plan, we'll keep weekly backups the whole content that you have on the hosting server, so in the event that anything fails after some update, for instance, we can easily restore the VPS they way it was. Our administrators will also keep track of the machine constantly and if an issue turns up, they shall take care of it or will restart the server. The upgrade comes with 30 minutes of custom work, which is ample for the majority of tasks - installing and troubleshooting third-party app you want to use or which does not run properly. In addition, we shall also keep your Operating System up-to-date to make sure that your machine remains risk-free and stable at all times.
Managed Services Package in Dedicated Servers
If you add this pack to any of the Linux dedicated servers we offer, you shall be be able to use the most efficient sort of web hosting even in case you have no previous practical experience as our admins can assist you with almost every task. You can do this when you sign up or through your billing area later and you'll be able to decide if you shall keep the upgrade constantly or if you will add it only when you need it. The Managed Services pack includes 50 Gigabytes of backup space on an individual hosting server, so we can restore your data if something breaks down after a software update, one example is. Our administrators will update the Operating System you have picked out for the server, thus you shall have stable and secure software environment all of the time. They'll also keep track of the server 24/7 and reboot it if necessary. Last, but not least, they'll assist you to set up or troubleshoot any program from a third-party firm in the event that you encounter any problems, so you can get qualified support and a fast resolution rather than wasting time and efforts yourself.