If you have never signed up for a web hosting account or you’ve switched companies and the new one employs an account management tool that you have not seen so far, you may become baffled about how to do a particular operation in your account or on your desktop computer. That’s the reason why, lots of hosting providers have set up a knowledge base, which lists the most common questions and issues pertaining to the specific platform they use, instead of adding only some general information. This sort of knowledge base will enable you to find the needed info swiftly and easily, so you will not have to devote lots of time and efforts to things that might require something as simple as pressing a button or ticking off a tickbox. In this way, not only can you get stuff done, but you can also get to know a ton of new and valuable facts, both about the way you can administer your account and about the way the web hosting service works in general.
Extensive Online Documentation in Cloud Hosting
If you have ordered your first cloud hosting plan from our company or have transferred your site over to us, you will become accustomed to our services and our created-developed Hepsia hosting Control Panel in no time due to the fact that we have compiled a comprehensive knowledge base where you can find all the information that you’ll ever need – both general info with regard to the hosting service as a whole and more concrete info about the different functions that you can use and the problems that you can experience. The articles themselves are available in 2 places. The whole article collection is accessible via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each Control Panel section as well. You can acquaint yourself with how to do basically everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles offer in-depth guides, so you won’t ever become confused because of an ambiguous text. Certainly, if you experience a more specific problem and you cannot find an adequate solution in our knowledge base, you can contact our tech support staff representatives 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled an extensive knowledge base for all our current and future clients, so in case you get a semi-dedicated server package from our company, you will be able to find any information that you need at any time. We have heaps of informative articles, which will help you understand better what is going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are merely two examples. Our exhaustive guides will help you do anything you wish – extract an archive, import a database, forward a domain, etc. On top of that, we also have troubleshooting guidelines, which will enable you to discover what induces a particular problem and the probable solutions for it. If you’re not able to send emails or your domain name returns an HTTP 500 error message, for instance, you can consult our knowledge base and fix the problem very quickly. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.