A 99.9% Server Uptime
The primary advantage of establishing your own cloud hosting platform is that you don’t need to worry about compatibility – you set up a given set of software tools in such a way so as to work with a particular set of hardware components. The outcome is something much more solid and reliable, as there are less possible chances of failure. We have built our cloud hosting system using tried and trusted hardware components together with a seriously customized version of Security–Enhanced Linux in order to set up an exceptionally secure environment for your personal sites.
This is why, with all our Linux cloud hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also built our very own internal network in each one of our datacenters. Everything is based on top–drawer hardware built by Juniper. Plus, on each and every router, we’ve put a firewall with a sophisticated algorithm with the intention to filter out all dubious requests.
As a result, in all our data center facilities – in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your hard–earned cash at stake, you cannot feel truly safe. That’s why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our web hosting service or if you need to get a bit more powerful hosting solution, like a VPS servers or even a Linux dedicated servers – you’ll receive a full refund, without concealed costs or repayment taxes.
24/7 Technical Support
We have cautiously handpicked each single member of our 24x7 support department so that we can offer the very best tech support that you can get. Each one of our support engineers has many years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. Besides, they’re at your disposal 24–7 – you will be able to get in touch with them at any time and they’ll respond to you as quickly as possible.
Their average ticket response time is just 20 minutes, whereas with other web hosting distributors you are forced to wait for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your queries will be replied to within an hour.